EN 
Romana
Confidentiality
The confidentiality of your personal data is one of the main concerns of MAXSAFE ENERGY SRL, based in Bucharest, Bucharest Romania, as data controller.
This document aims to inform you about the processing of your personal data, in the context of using the website maxsafe.ro, which we will hereinafter refer to as the "site".
Table of Contents
- Categories of personal data processed
- Purposes and grounds for processing
- Duration for which we process your data
- Disclosure of personal data
- Transfer of personal data
- Your rights
- Confidentiality of minors
- Changes to the privacy policy
A. If you are a customer of the site, we will process your personal data, such as:
- First and last name
- Telephone number
- E-mail address
- Billing address
- Delivery address
- Data relating to how you use the site (for example, your behavior/preferences/habits within domains
- As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the site or in any other way resulting from the use of the site.
If you choose to create a user account only before completing the order of a product available on the site, your email address will be requested, based on which an account will be automatically created.
In the event that do not complete the order, the email address and other data provided will not be stored by MAXSAFE ENERGY SRL, and the created account will be automatically deleted.
B. If you are a visitor of the website, your personal data that you provide will be processed:
Directly, in the context of using the website, such as the data you provide in the contact / questions / complaints section, insofar as you contact us in this manner.
Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, full URLs, clickstream to, through, and from our website, information or products viewed / searched, duration of visits on certain pages, information regarding interactions with pages (e.g., scrolling, clicks, mouse movements), user behavior data.
2. Purposes and legal grounds for processing
A. If you are a customer of the website, your personal data is processed as follows:
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For carrying out the contractual relationship between you and MAXSAFE ENERGY SRL, namely for receiving, validating, shipping, and invoicing the order placed on the website, informing you about the status of your order, organizing the return of ordered products etc.
Legal ground: The processing of your data for this purpose is based on the contract concluded between you and MAXSAFE ENERGY SRL, defined in the Terms and Conditions maxsafe.ro/termeni-si-conditii. Providing your personal data is necessary for executing this contract. Refusal to provide the data may result in the impossibility of carrying out the contractual relationship between you and MAXSAFE ENERGY SRL. -
For fulfilling the legal obligations incumbent upon us in the context of the services provided through the website, including tax obligations and archiving obligations.
Legal ground: The processing of your data for this purpose is required by legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may result in the impossibility of complying with legal obligations and, therefore, the impossibility of offering services through the website. -
For marketing activities, namely sending commercial communications regarding the products and services offered by MAXSAFE ENERGY SRL through the website, via electronic communication means (email, SMS).
Legal ground: Processing your data for this purpose is based on your consent, if you choose to provide it.
You may express your consent for processing your data for this purpose by checking the corresponding box when creating your account or later, in the “My Account Information” section.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS or access the “My Account Information” section.
Providing your data for this purpose is voluntary. Refusing to provide consent will not have negative consequences for you.
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For conducting various analyses and reporting regarding the operation of the website, creating consumer preference profiles, mainly to improve the user experience on the site.
Legal ground: The processing of your data for this purpose is based on the legitimate interest of continually improving customers’ experience on the website. Providing data for this purpose is voluntary, and refusal will not have negative consequences.
B. If you are a visitor of the website, MAXSAFE ENERGY SRL processes your personal data as follows:
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For marketing activities, namely sending commercial communications regarding the products and services offered by MAXSAFE ENERGY SRL via electronic communication means (email, SMS).
Legal ground: Processing your data for this purpose is based on your consent, if you choose to provide it.
You may express your consent by completing and checking the corresponding box in the newsletter subscription form available on the website.
To unsubscribe, you may use the option at the end of each email/SMS.
Providing your data for this purpose is voluntary. Refusing consent will not have negative consequences.
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For resolving complaints, inquiries, and monitoring traffic, as well as improving your experience on the website.
Legal ground: The processing of your data is based on the legitimate interest of MAXSAFE ENERGY SRL to ensure the proper functioning of the website and to continuously improve the visitor experience, including resolving comments, questions, or complaints.
Providing data for this purpose is voluntary and refusal has no negative consequences.
3. Duration of processing
Your personal data will be processed for as long as necessary to achieve the processing purposes mentioned above.
If you are a customer, your data will be processed throughout the duration of the contractual relationship and afterward according to legal obligations (e.g., financial-accounting documents must be stored for 10 years from the end of the financial year in which they were issued).
If you choose to delete your user account through the "delete account" button in the “My Account Information” section, this will be interpreted as opting out of receiving commercial communications.
We will stop sending such emails/SMS once your account is deleted.
However, account deletion does not automatically mean that your personal data is deleted.
If you want your data to no longer be processed or want your data deleted, you may exercise your rights detailed in section 6 below.
If there is at least one active order on your account, the account deletion request can be processed only after delivery and completion of the final active order.
If you withdraw consent for marketing purposes, processing will stop for that purpose, without affecting actions already carried out based on the previous consent.
4. Disclosure of personal data
We do not rent or sell your personal data to third parties.
In certain situations, data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, designated — if necessary — as data processors.
They are contractually obligated to maintain the confidentiality of the data and use it only for the purposes for which it was provided.
We may also disclose data to central/local public authorities in situations such as:
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for administering the website
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when necessary for awarding prizes or benefits obtained through promotional campaigns run through the website
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for maintaining, customizing, and improving the website and its services
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for data analysis, testing, research, monitoring usage trends, developing security features, and user authentication
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for sending marketing communications under the conditions and limits of the law
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when disclosure is required by law
etc.
5. Transfer of personal data
Personal data may be transferred outside Romania, but only to countries within the European Union.
6. Your rights
Under data protection legislation, you have the following rights:
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Right to be informed – to receive details about data processing activities carried out by MAXSAFE ENERGY SRL
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Right of access – to obtain confirmation on whether your personal data is processed, and details about the processing
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Right to rectification – to obtain correction of inaccurate or incomplete data
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Right to erasure (“right to be forgotten”) – under certain conditions; your data may be anonymized afterward for statistical purposes
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Right to restrict processing, under certain conditions
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Right to data portability – to receive your data in a structured, commonly used format and to have it transferred to another controller
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Right to object
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to processing carried out based on legitimate interest or public interest
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at any time, free of charge, to processing for direct marketing
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Right not to be subject to automated individual decision-making, including profiling, producing legal or significant effects
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Right to contact the National Authority for Personal Data Processing or the competent courts
For additional questions or to exercise your rights, please contact us at the following email address:
7. Children’s privacy
We do not knowingly contact or collect information from individuals under 18 years of age. The website does not intend to request information from individuals under 18.
If we accidentally obtain such information and become aware of it, we will seek appropriate parental consent or delete the information from our servers.
If you wish to notify us regarding receiving information about individuals under 18, please contact us at the provided email address.
8. Changes to the privacy policy
We reserve the right to modify this privacy policy. In case of major changes, you will be informed by email (if possible) or by a visible message on the website.
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